Shipping Policy

Article 1 - Shipping

Domestic (Dutch) orders placed before 16:00 will be shipped the same day and, in most cases, delivered the next day if the items are in stock. Products are delivered within 2-3 business days. You have 15 minutes after placing the order to cancel it.

Article 2 - Formation of Agreement

The agreement between Gymsetz and the Customer comes into effect when the Customer accepts the offer from Gymsetz and complies with the conditions set by Gymsetz. If the Customer has accepted the offer electronically, Gymsetz will immediately confirm the receipt of the acceptance electronically. As long as this receipt confirmation has not been received, the Customer has the option to cancel the agreement. If it turns out that the Customer provided incorrect information when accepting the agreement or otherwise, Gymsetz has the right to fulfill its obligations only after receiving the correct information.

Article 3 - Execution of Agreement

After receiving the order, Gymsetz will ship the products as soon as possible, considering the provisions mentioned in paragraph 3 of this article. Gymsetz reserves the right to involve third parties in fulfilling its obligations arising from the agreement. The standard delivery time in the Netherlands is generally 1 business day (only for successful transactions before 16:00) and a maximum of 3 business days. The method of delivery can occur in various ways, at the discretion of Gymsetz. Gymsetz advises the Customer to inspect the delivered products within a reasonable time and report any defects preferably in writing or by email to support@gymsetz.com, as described in the article on warranty and conformity. Once the products to be delivered have been delivered to the specified delivery address, the risk concerning these products transfers to the Customer.

Article 4 - Timeframe for Quality Evaluation

After receiving your package in our warehouse, the quality evaluation will be performed within a period of 48 to 72 hours. Please note that for some products, this process may take longer.

Article 5 - I Provided the Wrong Delivery Address

If you accidentally provided an incorrect delivery address, please contact us as soon as possible. We will do our best to modify the order for you.